What If I Need To Change My Order?

Cancellation: Most orders can be cancelled and refunded with 4 BUSINESS days notice (note we are always closed on Sundays and Sunday is not a business day). Please call us to let us know you need to cancel - we do NOT take cancellations by voicemail, text or email. All orders less than 4 business days notice will be refunded at the discretion of JD's Chippery. Please call us at 214-363-2038 to discuss any refund that is required.
Change of pick-up time: To delay pick-up of your order to a different time within the same day, please call us. If you need to pick up your order earlier than originally scheduled, we will do our best to accommodate your request.
Change of pick-up day: We cannot change pick-up day for cookie cakes if you are within 48 hours of your scheduled pick-up time. For orders cookie and muffin orders under $100.00, please call us to request a change to your pick-up day and we will do our best to accommodate your request. For all orders over $100.00, change of pick-up day will be at the discretion of JD's Chippery.